Herbivore | Unisex Sweatshirt

Ready to ship in 3-5 business days

DELIVERY & SHIPPING
Our current handling time is 5-7 working days for dispatch of your order. After this time, you should expect to receive your delivery within the time frames listed below, dependant on your location.
Standard Delivery should reach you within 1-3 working days from the date of dispatch. In our experience, Royal Mail usually process the parcels quickly and deliver the next working day. If you still have not received your parcel after 10 working days from the date of dispatch, please let us know.
Our current handling time is affected by Covid-19 and you should expect longer delays than the timescales listed below.
Please allow us up to 12 working days to print and despatch your order.
Royal Mail deliveries will also be affected by the pandemic so please allow for possible delays there too.
Just know that we are on hand to monitor your orders and answer any questions you may have in the meantime.
Feel free to contact us via ‘Contact Vendor’ - we aim to reply within 24 working hours.

We always hope that you are happy with your purchase, however, if you do wish to return an item, please contact us via ‘Contact Vendor’ before posting the product back, otherwise we cannot guarantee receipt of the items if unexpected and this may cause a delay.

1. OUR RETURNS POLICY
You get 14 calendar days to cancel your order because you have changed your mind. This two week cancellation period starts from the day you have received all of the items in your order.
If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund.

2. FAULTY GOODS
Please return your item(s) to us within 30 days after finding the fault and remember to get in touch before returning.
Please don’t use any faulty items after finding the fault, or we may not be able to provide a refund.

3. HOW TO RETURN AN ITEM & HOW MUCH DOES IT COST?
Soeurs Mode returns are subject to a delivery fee which can be refunded by Soeurs Mode upon receipt of a valid receipt from the courier and will only be eligible for a maximum amount of £2.00 We aim to process any refund within 14 days from receiving the item(s).