Frequently Asked Questions
MettaLife is an online ethical and vegan marketplace, a place to shop consciously for kind, cruelty-
free living products and gifts. With outstanding choice on offer from our Eco-friendly and ethical
independent UK brands.
Please read our About us page for more information.
Yes! Everything sold on MettaLife is vegan friendly, this guarantees that whatever you buy will be
cruelty free. This includes products you would not typically associate as vegan, including clothes and
Choosing vegan friendly gifts for your loved ones is the kindest gift you can give.
We welcome everyone on MettaLife. Whether you are vegan or not you can enjoy cruelty-free
shopping, with the added knowledge our products are also ethical.
You will find the best gifts for your non-vegan and vegan friends for every occasion.
This is particularly important to us, we pride ourselves on working with independent businesses who
specialise in sustainable and ethical production right from ingredients used, growing techniques,
working conditions and fair pay.
Many supporting traditional production methods that promote consciously produced products and
Take time to read some of our Vendor Biography’s to feel the love and dedication that goes into
We wanted to make sure you can easily find exactly what you are looking for, we have put together
our Shop by Ethics category.
Here you will find an array of products including:
Natural and organic beauty products – organic bedding and clothing – natural and organic gifts.
Plastic-free products for all around the home, helping you achieve your zero-waste lifestyle.
Reusable products – Make-up remover pads, cotton pads, unpaper towels, reusable sanitary
products, reusable coffee cups, water bottles and straws, reusable products for the kitchen and
You can contact the seller of the product in question via ‘Contact Vendor’ on their MettaLife store
Alternatively send us a message via our Contact page.
We are always happy to help.
We use a market leading payment processing platform called Stripe, which is PCI Level I encrypted.
All the transactions on our website are protected from any potential data breaches. Your
information is safe and secure!
It may be that you have not enough funds in your chosen account.
Try different payment options.
If it is still not working, please get in touch through our Contact page.
If you order from different brands, your products will arrive separately.
There are no extra shipping costs at checkout, many of our brands offer free delivery, others have
included the shipping cost in the product price.
You know exactly how much you will pay – No extra charges.
All our brand partners have their own delivery times, please check ‘Shipping’ on the product page.
As some of our products are handmade the processing times vary.
If you are unsure or would like to inquiry if you can receive an item sooner, please contact us and we
will be happy to help.
More information is available on our Delivery page.
We pride ourselves in supplying sustainable slow fashion – it is worth the wait!
We delivery all over England, Scotland and Wales.
London and surrounding towns.
South West England
South East England
Yorkshire & Humberside
North West England
North East England