Natural Organic Cotton Cosmetic Pouch – Blue leaves

Ready to ship in 1-2 weeks from United Kingdom (UK)

We aim to send out all orders within 5 working days from receipt of order, although some orders may take longer due to the handmade nature of the items or if a large number of items are purchased on one order. Inevitably, during busy times orders may take a little longer. If you need your order urgently, please let us know and we will do our very best to get your order to you on time. If it is urgent, it is possible to express deliver your order at a rate of £7.95.

We hope that you are happy with your order. However, if for any reason you are not entirely satisfied, you may return any item in its original condition for either an exchange or full refund within 7 working days from delivery. This policy excludes bespoke handmade special orders.

Please contact us before sending the product/s back to us, so that you may be provided with a returns number.

Please return using a trackable service or, at least obtain a Proof of Postage when you return the goods to us. You should retain your receipt/Proof of Postage in order to provide proof to us that you have returned the goods, in case we do not receive the returned parcel. We cannot take responsibility for returned goods lost in transit. Unfortunately we cannot offer pre-paid postage or refund postage unless the product is faulty, damaged in transit, or was sent in error.

If you require a refund we will refund the price paid by you for the goods (exclusive of the initial delivery charge if made) within 28 days of receiving your returned goods.

Refund will only be made provided that you have returned the goods to us in their original condition within 7 working days of delivery. Refunds will only be made against the original method of payment used.