100% Organic Bamboo Eyemask

Ready to ship in 3-5 business days

Free Postage & Packing

Standard UK Delivery 2-5 Days Delivery
Please note - during busy times, holidays and big gifting periods, the delivery times might be longer. Unfortunately, there is nothing we can do about delays as this sits with the shipping company - we will, of course, do everything we can from our side to get your order off pronto.

Please contact us via ‘Contact Vendor’ on my MettaLife store
We hope that you love your Nightire purchase.
However, if you do need to return or exchange your garment, please contact us via ‘Contact Vendor’ on our MettaLife store page. Make sure to include your order reference number in the mail.
Note that to be eligible for a return, your item must be unused and in the same condition that you received it.
Our policy is currently 30 days, extended from 14 due to COVID. If a month has gone by since your purchase and we have not heard from you, we’ll presume that you’re both happy and comfy and will no longer offer a refund or exchange. Sale and/or monogrammed items cannot be refunded or exchanged.
You will be responsible for paying the shipping cost of your return (in whichever way, shape or form suits you best), where shipping fees are non-refundable.
We’ll let you know as soon as we have received your returned package and your exchanged item will be sent back to you via standard post free of charge.
Nightire can’t guarantee that we will receive your returned item and recommend using a tracking service so you can claim for a refund from the courier if undelivered. For a refund, we will notify you of the approval or rejection (if the goods are damaged) of the refund, and we will process the credit accordingly. Card refunds can take up to 10 working days depending on your bank’s processing time – please note that we are unable to influence this.
________
The refund / exchange process takes about 2-3 weeks. We will keep you updated on the progress throughout.
Note that your pyjamas are predominantly handmade, so there might be slight discrepancies from one set to the next.